Visit the Help page for more information and answers to frequently asked questions about this product. UK parcels services user guide.
Royal Mail Tracked 24 and 48 are parcel services you and your customers can trust. To access Royal Mail Tracked, send 1, Tracked items per annum across UK, International and Tracked Returns services and by combining volumes you can benefit from a better price. We aim to deliver Royal Mail Tracked 24 the next working day and Royal Mail Tracked 48 within two to three working days.
Some exceptions apply for outlying areas. With Royal Mail Tracked 48 you can access a number of detailed management reports including sales order and customer summaries as well as quality of service reports. It will speed things up if you can have your Royal Mail account number to hand when you ring us. Minimum entry levels may apply. You can add a signature on delivery, text or email delivery notification.
You can also choose:. However, for legal and safety reasons, there are some parcels which we cannot allow to be sent by post. For further details on restrictions, please see the Parcels User Guide. Parcels addressed to Jersey, Guernsey and Isle of Man will be tracked up to acceptance into the territory.
If so, we calculate the inclusive parcel price according to the distance between your site and our agreed depot. If you use your own despatch management system or DMO items are billed automatically based upon the parcels we have accepted and scanned.
That means entries are not needed on OBA. Calls cost 5p per minute plus your telephone company's network access charge. Mobile providers may have additional charges. Drive sales with door drops. Take up our special offer. Cookies are small text files stored by your device when you access most websites on the internet. We will use two types of cookies:. Cookies also provide us with information about how this Website is used so we can keep it is as up to date, relevant and error free as possible.
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With Royal Mail Tracked 24 you can send items weighing up to 20kg and measuring up to 61cm x 46cm x 46cm (1). (1) For tube-shaped items, the length of the item plus twice the diameter must not exceed cm, with the greatest dimension being no more than 90cm. Find out if your letter or parcel has been delivered with Royal Mail's Track and Trace. Enter your tracking number and check delivery status. Royal Mail 24® provides a fast, cost-effective delivery service for businesses that send at least 1, parcels, up to 20kg, per year, per site. If you send high volumes of parcels, or pre-sort your delivery before we collect it, we’ll offer you a discount.